Plain-language summary: Hello Spirito provides education, coaching, self-development, leadership support, intuitive offerings, wellness education, products, and related digital and community experiences. These services are not medical care, psychotherapy, counseling, or crisis care. Participation is voluntary, results are not guaranteed, and participants remain responsible for their own decisions and wellbeing. These Terms govern all use of the Website and all products and services. If the summary differs from the Terms below, the full Terms control.
These Terms & Conditions ("Terms") govern your access to and use of www.hellospirito.com, its related pages, platforms, communities, digital materials, products, and all services offered by Spirito, LLC, doing business as Hello Spirito ("Hello Spirito," "we," "us," or "our").
By accessing the Website, purchasing or applying for a product or service, joining a community, downloading materials, participating in a program, or otherwise using our products or services, you agree to these Terms. If you do not agree, do not use the Website or participate in our products or services.
1. About Hello Spirito
Hello Spirito is a transmedia universe operated by Spirito, LLC DBA Hello Spirito. It includes stories, products, divinity tools, journals, decks, digital products, educational offerings, community experiences, and related services. Hello Spirito's Blueprint to Sovereignty offerings are a separate service framework and are governed by their own separate terms.
2. Acceptance of These Terms
These Terms apply to every visitor, customer, account holder, participant, and user of the Website or our products and services. Your access to or use of the Website, your purchase, or your participation forms your agreement to these Terms and any applicable order, enrollment, or product-specific terms.
3. Website Content and Offerings
Hello Spirito provides educational, reflective, creative, intuitive, wellness, entertainment, product, and community-based offerings. Current offerings may include physical products, individual sessions, workshops, trainings, downloadable materials, digital courses, journals and workbooks, recorded lessons, tarot and oracle readings, intuitive or symbolic offerings, and other products and services identified on the applicable sales or enrollment page.
The description, scope, duration, price, schedule, facilitator, access period, and included features of each offering will be provided at the time of purchase, application, or enrollment and may vary by offering.
4. Orders and Order Acceptance
Your placement of an order is an offer to purchase the products or services shown in the order. We may accept, decline, limit, or cancel an order for any lawful reason, including errors in pricing or availability, suspected fraud, shipping limitations, or a problem with payment or customer information. An order is not accepted until we send an order confirmation or otherwise accept it.
If we cancel an order after payment, we will refund the amount paid for the canceled portion of the order. We may correct errors or update information at any time without prior notice.
5. Product Prices, Taxes, and Availability
Prices, payment plans, taxes, and accepted payment methods are stated at the time of purchase. Prices and availability may change at any time. You are responsible for applicable sales, use, value-added, customs, duties, and other taxes unless stated otherwise. We do not guarantee that any product, service, color, size, edition, or quantity will remain available.
6. Payment and Third-Party Payment Services
By purchasing or enrolling, you authorize us and our payment providers to charge your selected payment method for the amount shown at checkout or in the applicable enrollment materials. Payment processing is performed by third-party payment providers, which may have their own terms and privacy policies. You are responsible for keeping billing information current.
If a payment fails, we may suspend access, retry the payment method, or require another payment method. You remain responsible for amounts due.
7. Shipping and Delivery
We will ship physical products to the address provided with the order using the available shipping method. Delivery dates are estimates and are not guaranteed. Risk of loss and title pass as provided by applicable law and the applicable shipping terms. You are responsible for providing an accurate delivery address and promptly reporting a delivery problem.
8. International Orders
International orders may be subject to additional shipping charges, customs requirements, import duties, taxes, brokerage fees, and other charges imposed by the destination country. You are responsible for complying with the laws of the destination country and paying charges that are not included at checkout. We do not guarantee that every product can be shipped to every destination.
9. Damaged, Defective, or Incorrect Products
Contact us at info@hellospirito.com as soon as reasonably possible if a product arrives damaged, defective, or incorrect. Include your order number, a description of the issue, and photographs or other information reasonably requested to evaluate the claim. We may offer a replacement, repair, refund, credit, or other remedy as required by applicable law or the circumstances of the order.
10. Returns and Exchanges
Returns and exchanges are subject to the return policy stated on the applicable product or order page. Unless a different written policy applies or the law requires otherwise, products must be returned unused, in their original condition and packaging, within the stated return period. Digital products, downloads, opened decks, journals, personalized products, and products identified as final sale may not be returnable.
11. Pre-Orders and Backorders
Pre-orders and backorders are charged when the order is placed unless the applicable checkout page states otherwise. The estimated release or shipping date is an estimate and may change. If a pre-order or backorder is delayed or canceled, we will communicate the change and provide any remedy required by the applicable order terms or law.
12. Digital Products and Downloads
Digital products, downloads, courses, recordings, and other digital materials are licensed, not sold, unless the applicable product page expressly states otherwise. You are responsible for having compatible hardware, software, internet access, and a current email address. Access periods, download limits, and technical requirements may be described on the applicable product page.
Digital-Goods License Disclosure
Subject to your compliance with these Terms and payment obligations, we grant you a limited, personal, non-exclusive, non-transferable, revocable, non-sublicensable, non-commercial license to access and use digital products solely for your own personal use. You may not resell, distribute, teach, license, commercialize, copy, publish, republish, upload, create derivative works from, remove proprietary notices from, share login credentials for, or use digital products to provide services to another person. No ownership interest is transferred to you.
13. Accounts and Account Security
Some products or services may require an account or login credentials. You agree to provide accurate information, keep credentials confidential, use your own account, notify us promptly of unauthorized access, accept responsibility for activity under your account, and follow the rules of any platform used to provide the products or services. We may suspend or terminate accounts that violate these Terms.
14. Subscriptions and Automatic Renewal
If you purchase a subscription or other automatically renewing offering, it will renew for the period stated at checkout until you cancel. You authorize recurring charges to your selected payment method. You may cancel according to the instructions provided at checkout or by contacting info@hellospirito.com. Cancellation takes effect at the end of the current paid period unless the applicable terms state otherwise. We may change the price on a prospective basis after providing notice required by law.
15. Intellectual Property Ownership
All Website content, product content, service content, frameworks, processes, concepts, methods, materials, workbooks, journals, exercises, lesson plans, recordings, videos, text, graphics, logos, branding, and digital materials provided by Hello Spirito are owned by or licensed to Spirito, LLC DBA Hello Spirito and are protected by applicable intellectual-property laws.
You may not represent our methods, content, or frameworks as your own. You may not use our materials for unauthorized commercial purposes or create a competing product or service from them.
16. Limited Personal License for Purchased Products
When you purchase a product, we grant you a limited, personal, non-exclusive, non-transferable, revocable, non-sublicensable license to use that product for personal, lawful, non-commercial use. This license does not permit copying, scanning, digitizing, reproducing, modifying, translating, distributing, reselling, publicly displaying, publicly performing, or creating derivative works from the product or its content except as expressly permitted by law or in writing by Hello Spirito.
17. Fan Content and Third-Party Creations
If you create or share fan content, artwork, commentary, photographs, videos, or other creations inspired by Hello Spirito, you retain ownership of your original expression, but you must respect our intellectual-property rights and the rights of others. You may not imply endorsement, affiliation, sponsorship, or ownership by Hello Spirito, use our marks in a misleading way, or exploit our protected content commercially without written permission.
18. Unsolicited Creative Submissions
Do not send us unsolicited creative submissions, including stories, scripts, concepts, characters, artwork, music, business ideas, or other materials that you consider confidential. If you send a submission, you represent that you have the right to send it and understand that it may not be treated as confidential. We have no obligation to review, return, preserve, compensate you for, or use a submission.
19. Reviews, Comments, and Community Submissions
If you submit comments, questions, feedback, suggestions, reviews, testimonials, or other content, you represent that you have the right to submit it and that it does not violate another person's rights. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish the submission for operating, improving, promoting, and providing our products and services, provided that we do not publicly identify you without permission where permission is required.
You may not submit content that is unlawful, threatening, harassing, hateful, deceptive, infringing, obscene, invasive of privacy, or otherwise harmful.
20. Community Rules and Prohibited Conduct
You may use the Website, products, services, and community spaces only for lawful purposes and in accordance with these Terms. You may not:
- Interfere with or damage the Website, attempt unauthorized access, introduce malware, scrape or copy Website content without permission, reverse-engineer a feature, or circumvent security, access, or payment controls.
- Harass, threaten, impersonate, discriminate against, exploit, dox, solicit, or disrupt another person.
- Record, screenshot, photograph, transcribe, download, reproduce, redistribute, or publish a session, training, live Q&A, group discussion, lesson, recording, chat, workbook, or other program material without prior written permission.
- Disclose another participant's confidential information or use another participant's content outside the applicable community or service.
21. Tarot, Oracle, Metaphysical, and Entertainment Disclaimer
Tarot, oracle, intuitive, metaphysical, spiritual, symbolic, and entertainment offerings are provided for reflection, personal insight, creative exploration, and entertainment only. They are not medical, mental-health, legal, financial, or other professional advice and are not a substitute for advice from a qualified professional.
No reading, card, interpretation, ritual, energetic practice, or metaphysical offering guarantees a prediction, outcome, healing, relationship, financial result, or future event. You remain solely responsible for your choices, actions, and decisions. You should not rely on these offerings to make decisions involving health, safety, legal rights, finances, or other matters requiring professional advice.
22. Wellness and Personal Development Offerings
Wellness, trauma recovery, emotional work, personal development, journaling, deck work, readings, and related offerings are educational and reflective only. They are not clinical treatment, psychotherapy, counseling, diagnosis, or medical care. Where applicable, the Hello Spirito Wellness, Trauma Recovery & Emotional Work Disclaimer published on this site governs those offerings. The same principles also apply to readings, and to journal and deck work offered through Hello Spirito. Hello Spirito's Blueprint to Sovereignty consulting and program offerings are separate from the Hello Spirito transmedia and product business and are governed by their own separate terms. References to Blueprint to Sovereignty are included for clarity only.
Participation is voluntary and at your own risk. You are responsible for determining whether an offering is appropriate for you and for obtaining professional support when needed.
23. Products Are Not Medical Devices
Hello Spirito products, including journals, decks, books, digital products, and related materials, are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease, disorder, or medical or psychological condition. Do not use a product as a substitute for medical, mental-health, legal, financial, or other professional advice.
24. Third-Party Links and Services
The Website or products and services may link to or integrate with third-party websites, software, platforms, payment processors, communities, scheduling tools, video services, or other providers. Third-party services may have their own terms and privacy policies. We do not control and are not responsible for third-party content, availability, security, privacy practices, fees, or performance.
25. DMCA Copyright Policy
Designated Copyright Agent
Our designated copyright agent for notices of claimed infringement is Spirito, LLC DBA Hello Spirito, 28602 Canyon Rd, Valley Center, CA 92082, info@hellospirito.com.
Notice of claimed infringement
If you believe content available through the Website infringes your copyright, send a written notice to our designated copyright agent that includes the identification of the copyrighted work, the allegedly infringing material and its location, your contact information, a statement of good-faith belief, a statement that the information is accurate under penalty of perjury, and your physical or electronic signature.
Removal
After receiving a compliant notice, we may remove or disable access to the allegedly infringing material and take other action permitted by applicable law.
notice to uploader
We may provide the notice to the person who uploaded or posted the material and may provide that person's counter-notification to the complaining party.
Counter-notification procedure
If you believe material was removed or disabled by mistake or misidentification, you may send a counter-notification to the designated copyright agent with the required information under the Digital Millennium Copyright Act, including identification of the material, its former location, a statement under penalty of perjury that the material was removed by mistake or misidentification, your contact information, and your consent to the jurisdiction described by applicable law.
Repeat infringer policy
We may terminate or restrict access for users who are repeat copyright infringers or who otherwise repeatedly violate intellectual-property rights.